Cookies Policy | Royal Casino

About cookies

Cookies are small text files that may be placed on your computer, mobile device or other internet-enabled device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.

Royal Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how visitors interact with our services. In this policy, we use the word cookies to include cookies and similar technologies unless the context requires otherwise.

Some cookies are set by Royal Casino, while others may be set by third-party service providers that support website operations, security, analytics or other features. The availability and use of particular cookies may change as our website, services and technology develop.

How we use cookies

We use cookies for several purposes. The cookies used on a particular page may depend on the features available, whether you are logged in, your device and your selected preferences. Cookies may help us to:

Operate the website and provide requested features.
Remember settings, language choices and other preferences.
Support account access and maintain an appropriate session while you use the website.
Help protect the website, accounts and transactions from suspicious or unauthorised activity.
Maintain the stability, performance and functionality of online services.
Understand how visitors use pages, features and navigation tools.
Identify technical issues and improve website design and content.
Measure the effectiveness of communications, promotions or advertising where applicable.
Meet legal, regulatory, security and responsible gambling requirements.

Cookies do not change the rules that apply to your use of the website. You remain responsible for protecting your account credentials, using a secure device and reviewing the relevant terms and policies before using any gambling service.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, secure areas, account sessions, authentication, fraud prevention, load balancing and the delivery of requested services. Because the website may not operate properly without them, they generally cannot be disabled through ordinary preference tools. You may still be able to block them through your browser, but doing so may prevent some parts of the website from working.

Preference and functionality cookies

These cookies remember choices you make and help provide a more personalised experience. For example, they may remember display settings, consent choices or other preferences. If you remove or reject these cookies, you may need to set your preferences again, and certain convenience features may not work as intended.

Analytics and performance cookies

These cookies help us understand how people use the website. They may collect information such as pages visited, time spent on a page, links selected, browser type, device information and general location information. This information is generally used in aggregated or statistical form to assess performance, identify problems and improve the website. Where required, these cookies are used only with your consent.

Advertising and measurement cookies

Where relevant, advertising or measurement cookies may help Royal Casino and its service providers understand whether marketing content has been viewed or acted on. They may also help limit repeated advertisements, assess campaign performance and make communications more relevant. These cookies are not used to override your responsible gambling choices or to encourage gambling that is inappropriate for you. Any marketing activity remains subject to applicable law, platform rules and your preferences.

Third-party cookies

Some website features may be provided by third parties. Those providers may place their own cookies or use similar technologies in accordance with their own privacy information. Royal Casino does not control every cookie used by an external provider. You should review the relevant third-party information where available and consider your choices carefully before accepting optional cookies.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject them or select categories of cookies. Your choices may be stored in a preference cookie so that the notice does not need to be shown each time you visit. You can usually return to the cookie settings tool to review or change your choices.

You can also manage cookies through your web browser or device settings. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites or block cookies generally. Instructions vary between browsers and devices, so you should check the relevant settings or support information for the browser or device you use.

Deleting cookies may remove saved preferences and sign you out of online services.
Blocking all cookies may affect account access, security checks and website functionality.
Browser controls may not remove all technologies used by websites or applications.
Your choice on one browser or device may not apply to another browser or device.
If you use different profiles or devices, you may need to update preferences in each one.

Where consent is required, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal. Some cookies that are essential for the operation, security or compliance of the website may continue to be used even if you reject optional cookies.

Privacy, updates and further information

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy provides further information about the types of personal information that may be collected, how information may be used and disclosed, how it may be protected, and the choices and rights available to you under applicable Australian privacy laws.

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, legal requirements or our practices. When we make a material change, we may provide notice through the website or by another appropriate method. The updated version will apply from the date it is published, unless a different date is stated.

If you have questions about this policy, your cookie choices or the way information is handled, please use the available contact or support options on the Royal Casino website. Do not include passwords, payment details or other sensitive account information in an initial enquiry unless you are specifically instructed to use a secure channel.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices available to you and the requirements of applicable law.